Release the Shift-Alt keys or Shift-Option keys when the splash screen appears. To reset preferences and plug-in cache at the same time, hold down Shift-Alt (Windows) or Shift-Option (Mac OS) while the application is starting.You can release the Alt key or Option key when the splash screen appears. Press Alt (Windows) or Option (Mac OS) while launching Premiere Pro.Whenever you open a project, it automatically defaults to the scratch disks you selected for it when you set up that project. Preferences that you set for scratch disks, however, are saved with your projects. It's worth noting that changes that you've made to existing workspaces (changes such as resizing panels and moving them) will be reset to defaults. Some changes won't be affected though, such as changes that you've made to memory allocation for Premiere Pro and other Adobe apps, new workspaces that you've created and some other stuff. Resetting preferences will undo most of your customization such as length of your default transitions, brightness of the user interface, labels colors, audio hardware settings and more. Trashing preferences resets the program to its factory defaults. One of the most efficient ways to fix this is to reset Premiere Pro preference files. It can be really frustrating when Premiere Pro starts behaving unexpectedly.
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